Privacy Policy

This policy explains what information Northstar Plumbing (“we,” “us”) collects through this website and how we use it. We’ve kept it short and in plain language.

Information you give us

When you send a service request through our contact form, we receive:

• your name
• your email address
• your phone number, if you choose to include it
• the service you selected
• your message

If you call us instead, we receive whatever you choose to tell us on the call.

How we use it

We use the information you send to respond to your request, talk with you about your plumbing issue, and arrange service. We do not sell your information, and we do not use it for advertising.

Services that help run this website

A few outside services handle parts of this website for us:

• Cloudflare hosts the website. Like most web hosts, it processes basic technical information such as IP addresses to deliver pages and protect the site.
• Cloudflare Turnstile runs on the contact page to check that a form is being sent by a person and not an automated program. It processes technical information about your browser and device to do this.
• Resend delivers the contents of your service request to us by email.
• Google Analytics (from Google) helps us understand how visitors use this website, such as which pages are viewed. It uses cookies and processes information about your browser, device, approximate location, and how you arrived at the site.

These providers handle information under their own privacy policies.

Cookies and tracking

We use Google Analytics to see how people find and use this website so we can improve it. Google Analytics uses cookies and similar technology to collect information such as the pages you visit, how long you stay, the type of device and browser you use, and your approximate location. You can block or delete cookies in your browser settings, or use Google’s opt-out browser add-on.

How long we keep information

We keep service request information only as long as we need it to respond to you and provide any service you ask for, and as required for our normal business records.

Your choices

If you’d like to ask what information we have from you, or ask us to correct or delete it, contact us at (585) 555-0188 or hello@thenorthstarplumbing.com.

Children

This website is meant for adults arranging home plumbing service. It is not directed to children.

Changes to this policy

If we change how we handle information, we’ll update this page and the “last updated” date above.

Contact

Questions about this policy? Call Northstar Plumbing at (585) 555-0188. You can also read our Terms & Conditions.